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FAQ

Direct View LED Display

Do I have to wear the anti-static gloves when installing LED modules for the DVLED Display?
Answer: Yes. Anti-static gloves prevent electrical discharge from the hands, preventing potential shorting of the LED module.
Mon, 22 Nov, 2021 at 5:37 PM
What is the installation process of the DVLED Display?
The DVLED installation process has multiple steps and the guidelines are given to those who wish to receive training. Installation should be done by personn...
Mon, 22 Nov, 2021 at 4:54 PM
When should dehumidification be done for my DVLED?
Dehumidification should be done when the dvLED display is: being installed for the first time, in a rainy season, a snowy season, and/or in a co...
Mon, 22 Nov, 2021 at 5:37 PM
Is there another way to run the Power Cable for DVLED Displays?
Answer: The power cable can be ran through the back or bottom hole of the system control box, in order to connect power. Please click this link to see...
Mon, 22 Nov, 2021 at 5:38 PM
Where is the back hole location for where the system control power cable can pass through on DVLED Displays?
Refer to the schematic below for dimensions and approximate location of the power cable back hole. Note: HDMI/USB back hole configurations are display...
Mon, 22 Nov, 2021 at 5:39 PM
I need detailed product dimensions, where can I find Mechanical drawings of DVLED products?
Mechanical drawings will vary by model. The mechanical drawings can be found for the appropriate User Guide.  Solution   LD108-121: LD135-151: ...
Mon, 22 Nov, 2021 at 5:39 PM
What are things to be aware of when routing Ethernet cable through back hole on my DVLED Display?
Answer:  The USB to RJ45 adapter needs to be independently purchased in order to connect the USB port to the motherboard. Cables should not be a...
Mon, 22 Nov, 2021 at 5:40 PM
What should I do when I receive my Flight Case(s) for my DVLED product(s)?
Solution   Step 1: Insect the flight case and compare to pre-shipment photos; document any damage to the flight case on the BOL (bill of lading).  Step...
Mon, 22 Nov, 2021 at 5:40 PM
What is the Cabinet installation order of the DVLED Floor Stand configuration?
The Cabinet installation order varies from the Wall-mount configuration. Please follow the steps in the respective order for the Floor Stand configuration: ...
Mon, 22 Nov, 2021 at 5:40 PM
What is the Cabinet installation order of the DVLED Wall-mount configuration?
The Cabinet installation order varies from the Floor Stand configuration. Please follow the steps in the respective order for the Wall-mount configuration: ...
Mon, 22 Nov, 2021 at 5:41 PM