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FAQ

Direct View LED Display

What are the power source requirement for DVLED?
Power Receptacle Type L5-30P, EU, UK, AU, CN  (may vary depending on region. double check power supply compatibility) Power Input Voltage Range...
Mon, 22 Nov, 2021 at 5:24 PM
What is the LED module specs for DVLED Displays?
LED module specs for DVLED Displays will vary by model. Please refer to the following table below:
Mon, 22 Nov, 2021 at 5:24 PM
I need to ensure a DVLED Display's shipment's contents corresponds with what is supposed to be provided? What are the contents?
Ensure there are five cabinets labeled “A”, “B”, “C”, “D”, “E” LED modules (varies by model refer to User Guide or FAQ link) x1 system cont...
Mon, 22 Nov, 2021 at 5:24 PM
Why did I receive two Flight Cases for my 1x DVLED product?
Answer: Floor Stands come in a separate Flight Case. Please verify if there was an order placed for the optional Floor Stand. If so, you will find that the ...
Mon, 22 Nov, 2021 at 5:25 PM
When would the optional DVLED Floor Stand be used?
Answer: DVLED Displays are wall-mounted by default. However, for situations where the wall-mount display constrained by the venue or need a mobile function,...
Mon, 22 Nov, 2021 at 5:25 PM
What are the main installation differences between Wall-mount and Floor Stand setups for DVLED Displays?
Wall-mount Upper and lower bracket locations aligned and mounted first Upper bracket screw holes on the bottom Cabinets are installed before system...
Mon, 22 Nov, 2021 at 4:37 PM
I need to make sure I received the correct Flight Case for my DVLED product before opening, how do I do that?
Answer: Please refer to the Flight Case Dimensions and Weight page (DVLED products)
Mon, 22 Nov, 2021 at 5:26 PM
What questions do I need to consider before installing my DVLED Display?
Where will the product be installed? Is the power outlet separated and not shared with any other appliance? Will the power cable be hidden behind the Dir...
Mon, 22 Nov, 2021 at 5:26 PM
What are the Installation Tools required to install my DVLED Display?
The recommended tools (unless otherwise stated) needed to install a dvLED Display is as shown below: Self-leveling laser level Stud sensor/finde...
Mon, 22 Nov, 2021 at 5:36 PM
What do I do if there's damage on the DVLED flight case that I received?
Answer: If you are the recipient of the DVLED flight case, you must document any damage to the fight case onto the BOL (bill of lading). For information on ...
Mon, 22 Nov, 2021 at 5:36 PM