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General Questions

Why is Netflix freezing after updating?
If Netflix is freezing after updating the application, please follow the steps below: Please make sure your Netflix application is downloaded from t...
Fri, 24 Feb, 2023 at 5:45 PM
Android mobile phones are unable to mirror cast via Google Home App.
Recently we've noticed an incompatibility issue between some ViewSonic smart projectors and Google Home App with the latest update. Some users might no...
Fri, 9 Jun, 2023 at 5:38 PM
Why am I unable to do wireless casting from my laptop via PJ-WPD-700?
For wireless casting via PJ-WPD-700, it's necessary to connect to an USB-C port of laptop/desktop which supports DP Alt mode (DisplayPort Alternative ...
Wed, 31 Jan, 2024 at 6:41 PM
What is the duration of Security Update Support for ViewSonic Consumer Projectors?
ViewSonic will offer security update support to the following consumer projector products in compliance with the UK’s Consumer Connectable Product Security ...
Fri, 1 Aug, 2025 at 4:44 PM
How to enable the remote controller PgUp and PgDn functions?
In order to enable the PgUp and PgDn function on your remote controller for the PX701-4K projector, please follow the instruction below: Besides your ...
Tue, 26 May, 2026 at 2:57 PM