How can we help you today?General Questions
MPRT and FreeSync are incompatible with each other because: MPRT will KEEP the refresh rate at a high and constant point. FreeSync will CHANGE the refres...
Sat, 15 May, 2021 at 8:17 PM
MacOS does not require monitor drivers when using a ViewSonic monitor. The MacOS will automatically read the EDID information stored in the monitor and use ...
Sun, 24 Jan, 2021 at 11:42 AM
You can refer to this video. 1. Lay the monitor unit face down on a flat surface, using the soft bag received or a soft material to avoid damaging the s...
Sat, 15 May, 2021 at 8:21 PM
Your ViewSonic monitor must be set to the Main display. To verify this please follow the steps below: 1. Right click on your desktop and select “Dis...
Sun, 16 May, 2021 at 12:14 PM
When installing unsigned drivers on Windows 10, Windows pops up a warning saying Windows can’t verify the publisher of this driver software. ...
Thu, 30 Apr, 2020 at 11:04 AM
1. Connect the USB cable to the monitors USB Type B port on the back of the monitor and attach the other end of the cable to an available USB port on the c...
Sat, 15 May, 2021 at 8:32 PM
Please do touch calibrate follow below steps: 1. Move your mouse cursor to the bottom left of the screen. Right mouse click the Windows icon, then left ...
Sun, 16 May, 2021 at 3:39 PM
If you see a crosshair in the middle of your VX3258-2KC-MHD monitor’s screen, please perform the step below. With the monitor po...
Sun, 16 May, 2021 at 1:56 PM
Please check if the game Performance Mode in PS5 is enabled. In PS5: Setting > Save Data and Game/App Settings > Game Presets If the abov...
Fri, 20 Nov, 2020 at 4:03 PM
vTouch for macOS now has native support for Apple silicon Macs, including Apple's latest M1-equipped MacBook Air, 13-inch MacBook Pro, and Mac mini mode...
Tue, 18 May, 2021 at 11:44 AM