How can we help you today?

General Questions

How to set maximum resolution for my monitor?
Please refer to this FAQ section 1 and set to recommended display resolution.
Sat, 15 May, 2021 at 8:42 PM
Why is my monitor emitting a high-pitched noise or buzzing sound?
Slight electronic humming is often normal (Coil Whine); however, persistent or loud noise may require environmental troubleshooting or technical support. ...
Tue, 7 Apr, 2026 at 3:32 PM
How to set Landscape and Portrait mode on your monitor?
Change the orientation in your OS Display Settings and ensure your stand supports physical rotation. Use vDisplay Manager for automatic switching. 1. Ph...
Tue, 7 Apr, 2026 at 3:47 PM
What to do if there is flickering image with my monitor?
Check the monitor: Please do memory recall. Please refer to this FAQ Check device setting: Please check and set to recommended refresh rate.  You can refe...
Sat, 15 May, 2021 at 7:21 PM
What should I do if vertical or horizontal lines appear on my monitor?
Identify whether it is a "Hardware Failure" or a "Signal Issue." The quickest way is to open the monitor's OSD menu to isolate the c...
Tue, 7 Apr, 2026 at 3:50 PM
What should I do if there is no video signal when using the HDMI port?
Ensure the monitor is set to the correct HDMI input source and that the cable is firmly connected to the graphics card (GPU) output, not the motherboard. ...
Tue, 7 Apr, 2026 at 3:51 PM
Does ViewSonic provide Linux drivers for monitors?
No dedicated driver is required. ViewSonic monitors follow VESA standards, allowing Linux to automatically recognize the display via EDID. Plug and ...
Tue, 7 Apr, 2026 at 3:53 PM
How to solve the overscan problem with my monitor?
If the image does not fill the screen of the monitor or if it looks like the image is slightly too big for the monitor, try below suggestion.   1.Adjust s...
Sun, 24 Jan, 2021 at 11:30 AM
How to change the monitor refresh rate in Windows?
Adjust your refresh rate via "Advanced Display Settings" for a smoother visual and gaming experience. Open Settings: Right-click on your d...
Tue, 7 Apr, 2026 at 3:55 PM
How to do color calibration with my monitor?
Please refer to this FAQ, find "Calibrate your display" section and follow the instruction.
Sat, 15 May, 2021 at 7:48 PM